Thursday, June 11, 2009

June 12, 2009

Well I have to say something or this will die of lack of attention.
Good stuff
My two daughters decided to come and live with me. They called me and ask me to pick them up at their mothers. I went there and the girls told there mother that they did not want to stay with her and would live with me. They went to my car got in and locked the door so their mother would not get them. All in all it was a sad scene but the mother created her own problems. I am finding myself feeling a little sorry for her but am glad to have my girls. Lots of work, its been two years and now I have many responsibilities. It is good though.

Bad stuff
My internet connection has had a probablem for two weeks now. Globe Philippines system with wireless broad band modem. Worked well after they got the admistrative issues squared away with access and level of service. but about two weeks ago was talking with my son and it just quit. Checked connection and responded "LIMITED_SERVICE" "none connectoin". Well thats exactly the symptoms of the previous probablem. Can get a GSM service but no WCDMA service. GSM is very slow takes twenty minutes to sighn on Gmail and usually times out and have to refresh the page just to get signed on. I think speed test reported about 3kb less than a dial up modem and slower that my Smart cell phone connection with the local tower.

Needless to say this is dissapointing. The Globe Philippines Tech came after about five days of Limited Service and checked my system. He even brought hsi own known good modem and got the same results. Signal sttrenght was fine all light on solid, RSSI they say is the critical one.

The Globe tech went away but said he woould return the following day. That was five days ago and I have yet to hear from him. Have texted three times and tried to call with no answer. The tech is not a bad guy. It is just that he knows the trouble in in the system and knows spending time at my house is futile. He just don't want to tell me that so does not comunicate. Globe Philippines personell are generally very nice people and know there work. The people I have been associated with know there task and are efficient. The trouble is with the administravie support that they get. I am sure that my service has been limited by error to GSM only. The people who are responsible for that are either overloaded with work or not preforming. If it would work I would be very satisfied with the Globe Philippines. As of now I have about 40% down time. I am thinking of not paying for this last month as there is no service.

Globe Philippines was not my original choice. I have a Smart tower about 200 Yards from my house and have been waiting for over five years for internet connection. On several occasions Smart personnel said that it will be there in couple of months. We even canvased the area for Smart and presented fifty filled out applications for service. One time we were told by Smart Manager that the equipment was on the way, the had the assignment number. Not a good way to do business. If your not going to do something, say you are not and get on with it. I have been outright lied to by Smart employees to many times and I no longer have any respect for the company.

All I want is an internet connection that I signed a 12 month contract for. I have no information as to what is happening so I have ecided that nothing is being done.

Sorry about the rant but have to get it out. Hope to be more positive in future.